1290TWELVE NINETYCONNECTIONS
Trust, Legal & AgreementsCommunication Preferences
Channel governance

Communication Preferences

Separate required operational communications from optional marketing and relationship updates.

ACC-1290-004812

Product preview. Actions demonstrate the approved workflow but do not create a legal acceptance, request, certification, audit record, message, or external system event.

Required operational channels

Relationship communications remain enabled.

Scheduling, updates, document requests, service notices, security alerts, and required legal notices may use SMS, email, telephone, and secure portal messages as described in the governing agreement.

Operational

Required communications

ACTIVE

Required operational communications are governed by the applicable agreement and cannot be disabled here while the relationship remains active.

Optional

Marketing & relationship updates

Recording, quality assurance, and training

Calls, virtual meetings, and other permitted communications may be monitored or recorded where permitted by law and as described in the applicable agreement.

View communication terms